Open Role: PROJECT MANAGER

We are searching for a full-time Project Manager to act as a Property Asset Manager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality.

Your primary responsibility will be to manage a portfolio of our condominium association clients. As the project manager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client’s objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients’ deliverables.

Since you are part of a growing company, you will occasionally wear multiple hats, in particular, innovating and documenting various operation processes. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about maintenance and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind.

Who we are & Where we’re going (with your help)

Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow.

Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there’s a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change.

To serve clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand.

Responsibilities

  • Managing a portfolio of clients, ensuring we meet all maintenance activities

  • Project managing a variety of maintenance activities, including very large projects

  • Tracking and reporting updates internally and externally to clients

  • Prepare budgets for several real estate properties and present them to the board of directors

  • Lead the associations’ annual meetings and help the teams make efficient decisions around their properties’ maintenance needs

  • Establish a calendar of activities for each client and oversee the execution of activities

  • Conduct on-site property inspections a few times per year

  • Liaising directly with clients and maintenance staff

  • Problem solve maintenance issues and meet vendors on-site at properties

  • Own SOPs for certain maintenance processes and innovate on them to create a better client experience

  • On occasion, be available after-hours for client emergencies and client annual meetings

Required Skills and Experience

  • 3+ years of relevant work experience

  • Bachelor’s degree or 4+ years of work experience in a related field

  • The ability to work in DC

  • The ability and confidence to lead and manage the execution of projects

  • Top notch communication skills - both written and verbal

  • A track record of proven excellence in providing customer service

  • Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required

  • Spanish skills are a plus but not required

  • Advanced skills in Excel, PowerPoint, and Google Workspace Products

Necessary Traits

  • You have a passion for providing excellence in customer service and enjoy cultivating relationships

  • You are committed to following established Standard Operating Procedures

  • You are comfortable meeting with clients and maintenance contractors in person and being proactive in your communication with them

  • You’re committed to defending deadlines and ensuring you stick to schedules

  • You’re GREAT at juggling several things at once, and can keep yourself (and others) organized in a fast-paced environment

  • You thrive in a complex environment and you love being a part of a team

  • You are rock solid reliable

  • You consistently offer solutions and look for additional ways to support your team

  • You only have to be told once, and don’t need reminders

  • You treat the business as if it were your own

  • You like building community, in particular in DC neighborhoods, and meeting new people

    What We Offer

  • Healthcare benefits

  • 401(k)

  • Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success

  • Opportunities to grow in your career within the company

  • Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home

  • Extensive experience with the latest tech and software solutions in property management

  • Modern office space in the vibrant Dupont Circle neighborhood

  • Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)

    How to Apply

    If you meet the requirements, please fill out this form to apply.

    Applicants being considered for the role will receive an email with the next steps.

Posted by: Isabel Ramberg